Good Delivery Terms

  • USUALLY, ORDERS ARE SHIPPED WITHIN 2-3 BUSINESS DAYS. SHIPPING AND DELIVERY DATES ARE NOT GUARANTEED UNLESS SPECIFIED.
  • AFTER YOUR PACKAGE HAS SHIPPED, YOU'LL RECEIVE TRACKING INFORMATION VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION.
  • DOMESTIC ORDERS NORMALLY ARRIVE WITHIN 3-7 DAYS OF THE SHIP DATE UNLESS SPECIFIED. UNFORTUNATELY, SHIPPING DELAYS CAN OCCUR AND WE AREN'T RESPONSIBLE FOR THE SPEED AT WHICH ORDERS ARRIVE ONCE THEY HAVE LEFT OUR FACILITY. INTERNATIONAL ORDERS NORMALLY TAKE 2-4 WEEKS FROM THE SHIPPING DATE TO ARRIVE AT THEIR DESTINATION.
  • UNFORTUNATELY, WE CAN'T BE RESPONSIBLE FOR LOST PACKAGES DUE TO INCORRECT SHIPPING ADDRESSES. SHIPPING DELAYS WILL OCCUR IF AN INCORRECT ADDRESS IS PROVIDED AT CHECKOUT.
  • IF YOUR PACKAGE IS RETURNED TO OUR FACILITY DUE TO A SHIPPING ERROR, WE'LL CONTACT YOU FOR AN UPDATED ADDRESS VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION. IF THERE'S NO RESPONSE WITHIN 10 BUSINESS DAYS, WE HOLD THE RIGHT TO REFUND YOUR ORDER. THIS APPLIES TO ALL MERCHANDISE ORDERS, INCLUDING LIMITED EDITION AND PRE-ORDER SALES.